We currently offer two delivery options for customers. Please see below:
Standard Delivery - Tracked 48 (5-7 working days) £3.95
UK Next Day Delivery £6.95*
Delivery days are Monday-Friday, weekends are excluded. If your order is placed before 12 noon on a Friday, it will arrive on a Monday. Please see the estimated dates at checkout for accurate timescales.
Shipping is free for orders over £50 and will be sent on a Tracked 48 service (5-7 working days).
We have currently suspended our International shipping service due to the recent exit of the UK from the European Union.
However, we are still accepting orders from Northern Ireland and Republic of Ireland. Customers from these regions should be aware that they may be liable for additional customs charges following the UK's exit from the EU. Please see more information below.
All Ireland parcels are shipped via a UPS tracked service.
We can not accept responsibility for customs holding parcels. All items will be fully tracked and signed for.
Due to changes in trading between the EU and UK, the EU customers will need to take responsibility for local tax and duty charges which are in the region of €30.00 to €40.00 per order and are not controlled or associated with Dollymix. Dollymix are not liable for any custom charges.
Please note: We aim to ship personalised items within 2-3 days upon purchase, in-stock items will be posted out as soon as possible. The delivery estimates will apply once your order has been shipped.
For any delivery queries please email us at email@example.com or call us on 0845 206 8144.
We hope you love the items ordered as much as we do! However, if you are not completely satisfied you have 14 days to return your item in its original saleable condition but please check the reason for return does not fall into any of the below.
*Our customer service team hours are 9am - 5pm Mon-Fri.